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Product strategy & research: Scheduling app redesign

CLIENT

Culture Shock Dance Center

PROJECT SUMMARY

  • Did qualitative company and user research to find
    possible enhancements

  • Improved usability for clients, which made the staffʼs job
    easier and the in-person experience more welcoming

  • Delivered a prototype only, due to budget constraints

TIMELINE & TEAM

  • 10 weeks

  • I was the sole designer/researcher

RESULTS

  • Automatic check-in reduced wait times for classes

  • Registration and payment improvements removed student dependency on staff

  • Inclusion of class, studio, and account information allowed students to find information on their own time

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© 2023 by Tessa Hatlelid

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