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Content strategy & UX writing: Sign-on redesign

CLIENT

Wells Fargo

PROJECT SUMMARY

  • Added hierarchy and clarity to 4 sign-on scenarios

  • Updated copy to new content and accessibility standards

TIMELINE & TEAM

  • 2 weeks

  • Me, product designer, accessibility specialist

RESULTS

Improved client experience and reduced support tickets for signing on using a token.

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© 2023 by Tessa Hatlelid

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